
15% OFF
ALL OF DECEMBER
FAQ's
We're here to help—browse our most frequently asked questions below.
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Do I need to prepare my laundry before pickup?
Not at all. Simply place your items in a plastic bag, and we’ll handle the rest – sorting, washing, drying, and folding with meticulous care.
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Do I need to be home for collection or delivery?
No need to wait around. We offer a contactless service by simply nominating a safe, accessible location for pickup & drop-off. We’ll handle everything discreetly and reliably.
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How long will it take?
Services have a 24hr turnaround. We value both precision and punctuality, so your garments return fresh, folded, and right on time.
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What products do you use?
Only the finest premium grade detergents. We also offer as an extra an organic, eco-friendly option. Each wash is thoughtfully tailored to protect the texture and integrity of your garments.
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How do payments work?
We accept bank transfer which is due on completion of service. Invoice will be provided.
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What if my laundry pile is overwhelming?
You’re in good hands. We’ve seen every level of “ill do it tomorrow”. No Judgement – just beautifully folded, fresh laundry delivered back to you.
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What services do you offer?
From wash, dry & fold to ironing and delicate care, we cater to your every laundry need. For those who prefer a truly seamless routine, our subscriptions service ensures your laundry is always fresh, without lifting a finger.
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Do you offer gift cards?
Yes, we sure do! The gift of time & luxury. Perfect for new parents, busy professionals, or anyone who deserves a touch of everyday indulgence.
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Do you take special requests?
Simply send us your request & we can discuss this further. We’re here to tailor our service to your needs.
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Why choose Luxe Laundry Room?
Because every garment deserves attention, and every client deserves convenience wrapped in a touch of indulgence. We bring boutique care to the comfort of your home.